How Can We Help You?
Get the support you need to make the most of HyperObserve
Get in Touch
Our team is here to help
Email Support
Get help via email
Send us your questions and our support team will respond within 24 hours.
support@hyperobserve.ioEnterprise Support
24/7 phone support
Enterprise customers get access to dedicated support engineers.
Contact Sales →Frequently Asked Questions
How quickly can I get started with HyperObserve?
You can deploy HyperObserve and see your entire stack in under 5 minutes. No code changes or configuration required.
Does HyperObserve work with my tech stack?
Yes! HyperObserve uses eBPF technology to monitor any application, database, or infrastructure component regardless of language or framework.
What kind of support do you offer?
We offer community support for free users, business hours support for Pro plans, and 24/7 dedicated support for Enterprise customers.
Can I migrate from my existing monitoring tools?
Absolutely. HyperObserve runs alongside existing tools, so you can migrate at your own pace. Most customers fully migrate within 30 days.
Is my data secure with HyperObserve?
Yes. We use end-to-end encryption, SOC2 certified infrastructure, and never access your application data. All monitoring happens at the kernel level.